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Spotify reduced from Premium to Free service

I have Spotify premium with Vodafone Entertainment. Today the service was reduced to the Spotify free service. I am in a contract with Vodafone and see that the Spotify premium is included in my contract. I also noticed a few other people having the ...

Transferring number - can someone release me from this hell!

Hi I've been trying to transfer number from Voxi PAYG to Vodafone PAYM for over a week. Hours and hours of calls, filling in forms over and over again - still hasn't been done. As it's the same company I thought this would be straightforward, custome...

No dial tone recently

We’ve no dial tone on the landline and can’t make calls but can receive them. It was all working well a couple of months ago. What do I need to do to fix this? 

Sue1959 by 2: Seeker
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Vodafone SHG3060 Access Point Configuration

Hi everyone, I wanted to ask if anyone can help me configure a Vodafone Shg3060 router as an access point. it is already connected to the main router through an ethernet cable, in the WAN port. now all I have to do is proceed with the configuration d...

tm12dav by 2: Seeker
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  • 4 replies
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New Fibre Install VOIP line no incomming calls.

Recommended Vodafone to my father in law as Fibre recently come available in his area and had terrible Broadband speed due to distance from cabinet. Fibre Installed last Wednesday, told by engineer would all be live by midnight. Internet was, but no ...

Lanzman by 2: Seeker
  • 247 Views
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SNR Help

I’ve checked my modem because my modem is currently running extremely slow and after a little bit of researching what things are, I can see that my SNR is at 6.8dB and according to what I’ve researched that is extremely slow, and I’m not sure how to ...

ugann by 2: Seeker
  • 54 Views
  • 1 replies
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S24 ultra chromebook claim

Hi, how do I claim the chromebook? I've just upgraded to the s24 ultra, but can't find any instructions. One link i tried went to the samsung site but it said the form was closed

mayface by 2: Seeker
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  • 1 replies
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Vodafone PAC code not working

I requested a PAC code from Vodafone on 20/12/24 as my contract was due to end 29/12. I tried using the PAC code when I ordered my new sim from my new provider (Smarty) but it said the code was incorrect - I assumed it was because I’d only just got i...

Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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