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08-07-2021 03:08 PM
Can anyone tell me how to change the mobile number in the chat features settings on my Hauwei Pro30? It will have the temporary number I was issued with when I was changing networks and this means I am still getting text messages on my old phone.
08-07-2021 03:24 PM
Hi @TracyR
As far as receiving text messages from the temporary number if concerned this was raised previously on the forum. An example here: https://forum.vodafone.co.uk/t5/Pay-monthly/Text-messages-from-wrong-number/td-p/2652028
From what you have written this sounds more of a porting issue and needs to be raised with the Porting Team through Customer Services, they will arrange a split port request with your previous provider. Speak to Vodafone through Customer Service channels and contact the Social Team here: Contact Us