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Hi everyone, thanks so much for flagging and rest assured this is something we've been working on with the manufacturer to get you all connected to what you love again.
To keep you all updated, Xiaomi have advised that a patch is going through final testing through their side and we're looking to verify this from our side today.
All going well, this patch should be with you over the next few days, by next week at the very latest.
Please don't try any troubleshooting steps such as a factory reset or arranging a repair of the phone as once the software is out, this will resolve things for you.
Once we have confirmation that the fix is working and when it can be released, we'll let you know ASAP here.
Hi everyone - thanks for keeping us all updated on the thread here.
A patch was released today (much sooner than expected!) and I'm glad to see this is now working for some of you. For anyone still facing issues with their signal, we've been advised resetting your network settings should resolve things for you. You can do this by going to Settings App - System - Reset Options - Reset Wifi, Mobile & Bluetooth - Reset Settings.
If this doesn't do the trick, please pop us a message on Twitter/Facebook with the following and we'll be able to raise this with the dedicated team to get a fix put in place ASAP:
- Your Community username
- The link to your post (you can do this by right clicking the thread title on your post and copying this)
- Your mobile number and IMEI number
- What software version you're currently on
Our team will need to access your account securely and can do this through our Twitter or Facebook channels. Rest assured we'll get you all up and running again as fast as we can.
