My phone can't send texts, keep saying they have failed, have full signal

[mshee93]

My phone normally can send texts fine but for the last 2 hours it keeps saying the texts have failed

I have turned my phone on and off, I have full signal and have tried sending texts to lots of my contacts and not succeeded

[jaysonwalters87]

I'm having the same problem but keep receiving the message "error 0". Does anyone have any solution to this please?

[Farai]

Hey @jaysonwalters87 sorry to hear that you've been having issue with your texts. This could indicate that the network setting on your phone need updating. We'd recommend resetting on your phones network settings before following the steps on our device guide here. If you need to more specific instructions, please let us know the make and model of the phone you're using 👍

[steady1]

My mom has the same problem when she sends me any messages comes up sending failed don't know why can you help

[Effie]

Hey @steady1 I hope you're doing well! If you have already tried the steps Farai shared in this thread and it hasn't helped, please ask your mum to reach out to the Social Media Team or LiveChat Team so they can investigate this further. 

[steady1]

still no further progress regarding this issue

[Ami]

Thanks for the update @steady1. If the steps provided didn't work, did your mum manage to get in touch with the Social Media team about this issue? 

[steady1]

Not that i can think of she's tried speaking to other to see if they have this issue i've not heard anything yet

[Lucy_F]

Thanks for letting us know @steady1 If she does require any assistance, please can she reach out to our team here so we can help.