Vodafone Smart N10 VFD630

[Peterpoos]

I have been receiving a notification,stating " Couldn't install system update " Tap to learn more.The next screen states " Couldn't update. Verification problem. Good news ! There is an important software update available.Please install for enhanced security. Update size : 90.51 MB  Try again. Once the download has completed,the above message appears again along with the Restart now message.Upon hitting Restart now,the install gets to 25:% then a error! message appears. The same messages and outcome keeps repeating.

Any help in resolving this problem,would very much be appreciated.

Thank you.

[phil94thomson94]

Android version 9.

[Tash]

Thanks @phil94thomson94 - we've raised this back to the team that implemented the changes to find out what we can try to get this updated for you.

[bipperty]

Any update? I'm still getting the same error message as reported by others.

[MarkD]

Hi @bipperty, what software version are you currently running on your phone & how much of the update completes before it fails? 

[bipperty]

Android 9.

V01.11316.VF.20-[Pie-9]-01

Stops at 25%

[Josh]

@bipperty Are you running the update via the phone itself, or are you doing the update whilst connected to a Laptop/PC? 

[bipperty]

On the phone itself.

[Josh]

@bipperty Have you or are you able to, try and update the software via a laptop/PC? i.e. connect via USB and run the update through windows

[Jcrouchrr]

I assume this is a further update as I have the problem again. 

[phil94thomson94]

Me too.