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CONTRACT!!!!

celmar02
1: Seeker

‎27-07-2017 11:00 AM - last edited on ‎27-07-2017 11:34 AM by Community Manager

I have a question....last month i received a post telling me that if i dont pay a minimum of 160£ vodafone will go to a recovery agency, I payed 200 and now I am contacted from that agency regarding payments. What should i do....pay or [removed by moderator]? They have problems with taking payments since i started...thats tyhe main reason for not paying in the first place... [removed by moderator]

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BandOfBrothers
17: Community Champion
17: Community Champion

‎27-07-2017 11:06 AM - edited ‎27-07-2017 11:08 AM

A manual payment can occasionally take a short while to update onto Vodafone systems @celmar02 so may have not been showing when the other information was sent. 

 

I would suggest....

  1. Call 191 and ask them to check your account status. Live Chat can help too. 
  2. Set up a Direct Debit if you are able to so payments are made on time. 
  3. Check your Credit File via http://www.experian.co.uk to see if any defaults have been placed which will last 6 years if warranted. 
  4. Advise the Debt Collection Agency you've paid Vodafone. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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