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Connected To Vodafone But No Internet

sfolley
Not applicable
Hi,

I am successfully connected to Vodafone 3G using E220 usb modem, but the internet doesn't seem to work unless I plug an ethernet connection in. This used to work until recently but I have uninstalled all recent programs that may have interfered. Any ideas would be greatly welcomed.... Oh the modem works on another computer.

Thanks,
Steve
3 REPLIES 3

taskus
Not applicable
Hi,

I am successfully connected to Vodafone 3G using E220 usb modem, but the internet doesn't seem to work unless I plug an ethernet connection in. This used to work until recently but I have uninstalled all recent programs that may have interfered. Any ideas would be greatly welcomed.... Oh the modem works on another computer.

Thanks,
Steve



I am having the same problem, I have tried a number of browsers but with no success. Interestingly skype is working. I have spoken to PC world where I purchased my laptop and dongle and they think it may be a virus so suggest I wipe my memory - no thanks :wacko: . Any other thoughts?

Dave

Retired-Jon_V
Moderator (Retired)
Moderator (Retired)
Hi,

I am successfully connected to Vodafone 3G using E220 usb modem, but the internet doesn't seem to work unless I plug an ethernet connection in. This used to work until recently but I have uninstalled all recent programs that may have interfered. Any ideas would be greatly welcomed.... Oh the modem works on another computer.

Thanks,
Steve

Hi Steve,

That sounds an awful lot like the DNS Issue we identified with this particular modem a while back. You'll find all the details you need on how to fix this problem in our Sticky here :)

We're always looking for feedback on how we're handling queries for customers, so if you want to leave any on how I've handled your query today, then if you want, you can go here and complete the quick form. Any feedback is appreciated and helps to ensure that we're offering the best service we can for our customers.

Jon

eForum Team

sfolley
Not applicable
Hi Steve,

That sounds an awful lot like the DNS Issue we identified with this particular modem a while back. You'll find all the details you need on how to fix this problem in our Sticky here :)

We're always looking for feedback on how we're handling queries for customers, so if you want to leave any on how I've handled your query today, then if you want, you can go here and complete the quick form. Any feedback is appreciated and helps to ensure that we're offering the best service we can for our customers.

Jon

eForum Team



Thanks Jon, that worked straight away. :rolleyes: