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The issue you’re experiencing: Dead Unit
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What light sequence you're seeing: NONE
Your speed test results from here.http://www.speedtest.net/my-result/6759831492
Your external IP address from here.31.52.216.209
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Your Sure Signal serial number: 40140927324
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The results of a traceroute.
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 1 ms 1 ms 1 ms BTHomeHub.home [192.168.1.254]
2 33 ms 32 ms 31 ms 217.32.144.64
3 32 ms 32 ms 32 ms 217.32.144.110
4 37 ms 36 ms 37 ms host109-159-244-234.range109-159.btcentralplus.com [109.159.244.234]
5 37 ms 36 ms 37 ms 213.120.180.173
6 37 ms 36 ms 36 ms 217.41.169.107
7 36 ms 37 ms 36 ms acc1-xe-5-2-2.sf.21cn-ipp.bt.net [109.159.251.119]
8 43 ms 45 ms 45 ms core1-te-0-0-0-14.ilford.ukcore.bt.net [109.159.251.161]
9 49 ms 47 ms 46 ms peer6-te0-0-0-14.telehouse.ukcore.bt.net [109.159.254.229]
10 42 ms 42 ms 42 ms t2c3-et-8-1-0-0.uk-lon1.eu.bt.net [166.49.211.240]
11 44 ms 45 ms 46 ms 166-49-211-254.eu.bt.net [166.49.211.254]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
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