Deregister Sure Signal

[rdm]

Hi, I have recently moved my business to another network and as such I want to deactivate my Sure Signal, as my new network is able to give me coverage at home without a box!

I can't log in anymore to do this as my account is no longer active.

I want to sell the box on ebay but need it off their system before I can do this.

Thanks

[Sukhi]

Hi johughes06

Pop me a message here and I'll be happy to help further 

Alecm can you do the same here and I'll see what's going on with your Sure Signal

dave1966uk - We can help you with this just pop me your details here.

Thanks

Sukhi

[dave1966uk]

I've returned to Vodafone, same house/postcode but presently different mobile number but I receive:

Sorry – there seems to be a problem.

Sorry, this Sure Signal can’t be changed at the moment. Please try again later.

I guess I should have deregistered before I left previously.  How do I go about that now?

[rhodeon]

Hi,

I also need to de-register so that I can re-register my wife's phone. I can't see how to email the tech team so could you let me know what I need to do?

Thanks,

Steve.

[Sukhi]

Hi rhodeon

Send me your details here and I'll get this done for you :).

Thanks

Sukhi

[mydogbadger]

Hi similar problem here! I need to deregister my Sure Signal from my account I used it with my old work phone that I no longer have but can't access my account as I can't remember my username and when trying to retrieve my user name it texts my old handset and email address that I no longer have! Help! Cheers Dave.

Ps vodafone support said just to create new my vodafone account and register sure signal again but i found that's not the answer... need to deregister first...thanks!

[Sukhi]

Hi mydogbadger

Get in touch with us here and we'll help further :).

Thanks

Sukhi

[cookiemonster99]

hi,

i need to deregister my sure signal but no longer have access to my account. serial number 40113101956. please can you help

thanks

[Retired-Andy]

Hi cookiemonster99,

We can indeed.

Contact us here.

Thanks,

Andy

[Markhowell]

i am in the same position. please send me a PM and i will provide the sure signal details to be deregistered

[Jenny]

Hi @Markhowell

I’ve sent you a private message with instructions on how to get in touch, so we can get this sorted.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Thanks,

Jenny