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02-04-2013 04:50 PM
I need to deregister a sure signal box as the contract assigned to it has been canceled and need to be assigned to another account please advise.
02-04-2013 06:26 PM
Hi there
If you did not deregister the SureSignal before the account was closed, don't worry. If you're the account holder, then the eForum Team will be able to assist you. Please sit tight and they will drop you a Private message as soon as they can.
PWIAC
03-04-2013 01:02 PM
Hi parait,
We can arrange this for you.
Please follow the instructions in the private message I've just sent you. Once we have your email a member of the team will be in touch.
You can find your PM inbox here.
Thanks,
Kay
06-08-2014 12:37 AM
06-08-2014 10:45 AM
Hi there
I'm afraid that Vodafone won't be able to help you with this as the SureSignal isn't registered against your account. Your son will need to get in touch with Vodafone, preferably on this forum, and request that the device be deregistered.
PWIAC
06-08-2014 01:26 PM - edited 06-08-2014 01:26 PM
Hi Hildahammond,
drey_p is spot on there.
Please ask your son to get in contact with us here and we'll then be able to look into this.
Thanks,
Ian