First comes First service? WHAT A JOKE!
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20-09-2014 12:30 PM
I'm not usually one to make a complaint but this just wound we up!
I ordered my iphone 6 plus 64gb grey on Friday (12th) morning and then the exact same model again on Sunday (14th) afternoon for a family member, both to be collected from separate London stores.
I expected a high demand and a wait to collect the phone that was ordered on the Sunday
but wait ...
My phone which was ordered on Friday (12th) now suddenly has a 3 week wait when the phone ordered on Sunday (14th) can be picked up this Monday!!
How is that FIRST COMES FIRST SERVICE???!!???!!
The service given by vodafone stinks!
Would have been better purchasing a sim only plan and queued outside an apple store considering I took the afternoon off work to collect the phone and only to be told on the same day by email that I had a 3 week wait!
I've been with vodapone for almost 10 years and beginning to think its time to leave,
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20-09-2014 01:56 PM
Are they different models, even if only in colour.. it seems there are more of one type than the other, so if you order Gold you might get it, Space Grey, you might not.
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20-09-2014 02:10 PM
both exactuly the same model, size and colour,
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20-09-2014 04:38 PM
Live Chat CS told me that the Gold iPhones (all models) are delayed from Apple...
One of the many excuses we are being told!
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20-09-2014 05:18 PM
I got to stage 4, vodafone said they had given the parcel to DPD, DPD assured me they hadn't received t yet (as did their online tracker).
It arrived at about 4:15/4:30pm today.
The tracker still says it's in Smethwick and that they haven't collected it yet.
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22-09-2014 01:56 PM
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