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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74249 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Dell Inspiron Mini 9 Help!

hi everyone, basically i took out an 18month mobile broadband contract with vodafone in september, the dell inpiron mini has worked perfectly until yesterday when i turned on my laptop and got a message saying windows in unable to start please reinst...

caz08 by Not applicable
  • 8851 Views
  • 4 replies
  • 0 thanks

Ras Error Code 635

Hello Yesterday we got a K3760 for use on my mother-in-law's laptop. Everything installed perfectly and despite a poor to good signal everything is well... except after the laptop has been shutdown and rebooted the dongle and software have problems ...

g_andy by Not applicable
  • 10955 Views
  • 4 replies
  • 0 thanks

£15 Top Up Vouchers

can anyone tell me what outlets i can buy £15 top up vouchers for mobile broadband from?? cheers

racerboy78 by Not applicable
  • 12177 Views
  • 4 replies
  • 0 thanks

Ras Error 678

Hi there. Been having some problems lately with my dongle. First it stopped detecting any networks and nobody replied to one of my posts. Now it finds the network/s but i keep getting RAS Error 678.

Cribbinz by Not applicable
  • 11786 Views
  • 5 replies
  • 0 thanks

Registering Dongle

I've just tried to register for an account with my vodafone usb modem as fed up waiting 40 minutes or so for phone to be answered when I call vodafone to make a payment. Hopefully then I can simply do it online. So went to website and set up an acc...

ColinM by 4: Newbie
  • 9227 Views
  • 11 replies
  • 0 thanks

Dongle Will Not Load Software

Hi I have a vodafone dongle and intially it worked but very very slow so i took it off the software off my computer. then i went to reinstall it again. But this time when i plugged it into the USB the light on the dongle flashes but it will not lo...

pappa-t by Not applicable
  • 12406 Views
  • 2 replies
  • 0 thanks

Connect Via Gprs

Hi, Having just bought a netbook I'm looking at a way of connection for my emails. As I visit Wales regularly and there is no broadband cover, what I want to know is: Will the USB dongle still connect via GPRS to enable me to receive my emails (an...

Gazza2112 by Not applicable
  • 8563 Views
  • 3 replies
  • 0 thanks

Problems With 24/7 Uptime

Greetings, Our company has decides to use Vodafone products for a certain project that we are conducting. In a nutshell we have 10 computers, each connected to the Vodafone wireless network which are running 24 hours a day. Data transfer is mandato...

Sms Takes Ages

Hi All I'm trying to set up my account online. When I try to to register it asks for a security code... it states it has been sent to my device via SMS but takes about an hour to arrive, by which time the 20 minute validation period has expired so i...

rj72 by Not applicable
  • 7849 Views
  • 1 replies
  • 0 thanks

What Number?

Yesterday I used my Vodafone mobile broadband modem for the first time since I installed Kaspersky Internet Security 2009 on my laptop, and the Kaspersky "Anti-Dialer" prevented it from dialling. I would like to find out the number the modem uses a...

Herb by Not applicable
  • 10752 Views
  • 11 replies
  • 0 thanks
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