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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73627 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229844 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203276 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K3760 Modem - Globetrotter Gi41x

Hi I upgraded to the K3760 modem earlier today. Now I clean wiped the previous Vodafone mobile connect, and wiped everything from the registry relating to it. I installed the version on the cd that came with the modem. Everything was going ok, unti...

nish by 4: Newbie
  • 9484 Views
  • 2 replies
  • 0 thanks

Dongle With Asuseee Pc Replaced With V3

It's reported that the USB PAYT dongle can work with the Asus EEE pc, sadly in the case of my 900 series it is not the case, however it does with the 701. Having downloaded and installed the Linux drivers from the betavine site as directed by the te...

bobndee by 4: Newbie
  • 9632 Views
  • 11 replies
  • 0 thanks

Gt 3g Quad Mobile Connect Data Card Incompatible With Lenovo X200 Laptop

I have had a Vodafone GT 3G Quad Mobile connect data card for a few years but now have a problem. My new laptop is a Lenovo X200 and the card slot is an ExpressCard 54mm slot. My GT 3G card is the same width but seems to stick out twice as far as it ...

Jonahzrx by Not applicable
  • 11663 Views
  • 6 replies
  • 0 thanks

Dongle + Pc = Access Point?

Hi, I have a black dongle from Vodafone and I was wondering if it was possible to setup my PC as an access point and whether the Connect Software would allow me to do this? I see an option there for WLAN but not sure how to use it. I am on Vista. T...

Payg Data Stick

I have a PAYG data stick, whenever i use it, it gives me a pop up saying that my data limit has been exceded do i want to continue ! how can i have reached such a limit on a payg ! spend over a hour last night and no one can understand it ps ther...

fireball by 4: Newbie
  • 8666 Views
  • 2 replies
  • 0 thanks

K3760 Gprs Only

Hi First post so hopefully not a re-post. I've had a search about and not found anything about this yet. In short, is the aerial really poor on the K3760? I can only get GPRS. More detail: I have repeatedly only got a GPRS connection but my mobile...

DuckFeet by Not applicable
  • 8408 Views
  • 5 replies
  • 0 thanks

How To Cancel Mobile Broadband

After some advice if poss, my 12 month mobile broadband contract is up in a couple of weeks, how do I go about cancelling it? Is it a case of letting the contract run down, or will I have let Vodafone know, if so, who do I contact? Thanks.

reudyfam by 4: Newbie
  • 9554 Views
  • 1 replies
  • 0 thanks

Vodafone Gt9404 Datacard Firmware

Hi, I've been trying in vain to update the firmware on both my Vodafone datacards from 3.17Hd to 3.20.3Hd, following advice from customer services to use the download available on the vodafone.de site. I have Mobile Connect 9.3.6 installed in Window...

nige67 by Not applicable
  • 9252 Views
  • 4 replies
  • 0 thanks

Network Search

Hi - I need a little bit of help please! I have an IBM Thinkpad Z60T and am using one of the Vodafone USB modems. When I plug it in I get good signal but no connection - it just sits there saying "searching for network". In the same location I get g...

richlear by Not applicable
  • 7157 Views
  • 1 replies
  • 0 thanks

K3565 Will Not Install On Laptop?

I have just taken delivery of my new dongle and inserted it into the USB port. The message I am getting is: Mobile Connect has encountered a problem and needs to close. I have uninstalled and reinstalled. No joy. I have installed on my PC and is...

ajduf by Not applicable
  • 9778 Views
  • 16 replies
  • 0 thanks
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