@TomTom80 wrote:
Most of us will be giving Vodafone over the life of a contract £1000+ .
Part of that deal we all agreed with Vodafone was how much we as consumers were going to pay in return for a certain level of service and a delivery date of goods i.e. handset 20th April then calls, data and text every month.
Who cares what the size of the launch is. Going off past experience, knowingly going into a contract with customers on the very thing you are using to market the device and service to gain a competitive advantage but cannot be met is immoral and unethical.
No where else is that acceptable not even on an American airliner....
Who cares what the size of the launch is? When it's one of the most popular phones in the world with pre-orders going through the roof, do you REALLY expect a company to fufill every customers needs to a tea?
I've been with Vodafone for 7 years now and yes, at times it's been shaky but they've come round hence my commitment to them as a company.
The fact is we are the vocal minority. There are many others who have bought their phones and no no troubles getting it tomorrow or having problems.
The more we shout, scream, demand, we were told that there were no promises according to stock and that's it.
And to add to your previous point, morals and ethics are subjective. More often than not, different companies, like people have different standards.
Using that arguement for a PHONE COMPANY isn't a rational argument. :smileyhappy:
PS. Sorry I'm not on the "Where's my phone" circlejerk. Trying to play Devils Advocate.
