Help Needed For Activate My Lenovo Mobile Broadband!

[davidhe]

I bought a Lenovo notebook with a 30-day trial of Vodafone mobile broadband which is needed to be activated , I followed the sign up screen to call 08700 700 053, and was told to activate it, I need a mobile no.(there is no mobile no. on my sim card!), and then I tried to visit www.vodafone.co.uk/builtin, and the website doesn't exist at all! Could anybody please tell me how to activate my mobile broadband? many thanks in advance.

[Retired-Adam_V]

Hi dhee,

Welcome to the eForum Yopu're on the right track so you just need the mobile number attached to that SIM card you have. There's a really easy way to check this. If you have a spare mobile phone simply insert the Vodafone SIM and dial the number *#100# from your phone. This will make a request to the Vodafone network and come back with the mobile phone number for your Mobile Broadband - it's a handy number to keep a record of too

Let me know if this resolves your query and if you have any more difficulty with this I'll be more than happy to help.

Thanks,

Adam
eForum Team.

[davidhe]

Hi dhee,

Welcome to the eForum Yopu're on the right track so you just need the mobile number attached to that SIM card you have. There's a really easy way to check this. If you have a spare mobile phone simply insert the Vodafone SIM and dial the number *#100# from your phone. This will make a request to the Vodafone network and come back with the mobile phone number for your Mobile Broadband - it's a handy number to keep a record of too

Let me know if this resolves your query and if you have any more difficulty with this I'll be more than happy to help.

Thanks,

Adam
eForum Team.

Hi adam,
thanks for your reply. As I said the sim card comes with my lenovo thinkpad notebook and there is no mobile No. on it, All No. I got are P No. and ICCID No. so the way you said won't work for me, please advise me how to activate this kind of sim card, thaks.

David

[davidhe]

Hi Adam, I searched the forum, seems lot of people got the same problem, the following message is from Mat, is this the way to activate my sim card?

"Hi Thomashayes

Welcome to the wonderful world of the Vodafone eForum you've come to the right place

We are aware that some of the free trials don’t register as it is supposed to so what we are going to need to do is send you an email requesting some information so we can take a look and get this issue fixed for you.

Once we receive the information back we'll be in touch

Thanks
Matthew
eForum Team"

[Retired-George]

Hi dhee,

I'll admit that you're not the first person I've heard who's been having difficulties getting their lenovo laptop activated. According to our internal system the number that you've called is the correct number, this should get you through to our sales team who will be able to create an account for you.

I'd recommend giving this number another try, if you experience difficulties then please let me know as I'm going to escalate this as there's a possibility that the activation process may have changed.

George
eForum Team

[davidhe]

Hi George

Thanks you for your advice. I had another go to call 08700 70b0 053 and the guy just keeps asking for the mobile No., I told him the card comes with my lenovo notebook with no mobile No. on it, he said without mobile No. he can not do anything for me! My computer screen clearly says I only need the card identification, sim identification and subscriber identification for sign up and activation. I don't know what to do next, maybe just give up! :angry:

[Retired-Martin]

Hi dhee

Happy New Year

The phone number wont show on the SIM card itself, but if you can place the SIM card into a Mobile phone and dial *#100#. This will show you the phone number it uses.

All the mobile broadband SIM cards needs a phone number so it can pick up a signal enabling it to get access onto the internet

Martin
eForum Team

[davidhe]

Hi dhee

Happy New Year

The phone number wont show on the SIM card itself, but if you can place the SIM card into a Mobile phone and dial *#100#. This will show you the phone number it uses.

All the mobile broadband SIM cards needs a phone number so it can pick up a signal enabling it to get access onto the internet

Martin
eForum Team

Hello Martin,

the way you suggest does not work at all! when I switch on my mobile after placing the SIM card in it, I got this message: "SIM card error, contact SIM card privider", if I dial *#100#, then I got "command error", I think this SIM card only works on notebook, my Thinkpad can read the information from the SIM card like card identification No., sim identification No. and subscriber identification No., but no mobile No. if what you said is correct, the Vodafone SIM card installed on my Lenovo notebook is useless? and it's just waste of time to try activating it. what I don't understand is Lenovo even put an orange Vodafone label "connected by Vodafone" on my notebook, what a joke!

Dhee

[Retired-Jon_V]

Hi guys,

To activate the Lenovo free trials, please call 08700700053 or visit http://vodafone.co.uk/builtin where you can register your ICCID online.

Jon

eForum Team

[davidhe]

Hi guys,

To activate the Lenovo free trials, please call 08700700053 or visit http://vodafone.co.uk/builtin where you can register your ICCID online.

Jon

eForum Team

As I said if I call the Tel No., they just keep asking me for the mobile No., and this blo### website http://vodafone.co.uk/builtin does not exist. :angry:

Dhee