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12-06-2017 08:57 PM
Hi All,
I have a Sure Signal V3 and an iPhone with which am currently only getting 2 dots (bars) of signal and sometimes it drops off. Is this normal? Am I correct in thinking that with a Sure Signal you should have full signal at 3G. I appreciate it might be less as you move away from it but this is in the same room next to it.
If if this is true can anyone help with why this is happening?
Thanks in advance.
13-06-2017 06:12 AM
Hi,
This troubleshooting guide may help > Vodafone-Sure-Signal-troubleshooting.
There is an 'Issue Not Listed' option which guides you through how to run a TraceRoute to paste back in your thread for Vodafone Tech to look over.
"To use a Sure Signal (one-off cost £69) you’ll need a Vodafone mobile phone, voice-enabled tablet or dongle connected to our network, plus a broadband connection with a minimum upload and download speed of 1Mbps."
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
13-06-2017 08:21 AM
To answer the direct question, yes you should be getting a maxium signal strength with a Sure Signal. If you aren't getting that something is wrong.