Internet Isn't Working On New Phone

[joehallam]

Hi,

I am on a monthly contract with a Samsung S3 contract which includes data. Everything was going swimmingly until I smashed it in my car door. I have bought a replacement phone which also has data capabilities which is a Cubot. The calls and messaging services are working on the new phone but it will not connect to the internet. In settings it says it is connected to vodafone, but I have no service or any indication there is a lack of service. I live in a 3G+ area so it should definitely be there. Any Suggestions?

Cheers

[Gemma]

Hi scott_1,

Please take a look here.

You can also request the settings to be sent to your phone here.

Thanks,

Gemma

[Northern-dj]

The problem could be the security on the Wap servers

Try

in APN

1. Touch the Menu key

2. Touch Settings

3. Touch Wireless & networks

4.  Touch Mobile networks

5.  Touch Access Point Names

6.  Touch the Menu key

7.  Touch New APN

8. Touch Name

9. Enter Vodafone Internet, touchOK

10. Touch APN

11. Enter: For Pay monthly customers:internet

                 For Pay as you go customers: pp.vodafone.co.uk

12. Touch OK

13. Touch Username

14. Enter web, touch OK

15. Touch Password

16.  Enter web, touch OK

17.  Touch the Menu key

18.  Touch Save

19.  Touch the circle to the right of the Vodafone Internet

profile name you have just created to

turn it green

20.  Press the Home key to return to the home screen

No this gets past the wap secuity and may get you connected

the wap servers block MS exchange servers so this is need for that

[SidneyBonkers]

Try it on the Three network - their SIM just plugged and played with no faffing about. It seems Vodafone does not support phones that are embarrassing less costly than the ones they would prefer us to buy.