HI, my VSS seems to be working but call quality is poor.
Lights 1, 2 and 4 are on when the phones are sat idle.
Internet connection is fine.
Traceroute to the suggested address is pasted below.
Speedtest shows 5.5meg down and 380k up.
Router is a BT Homehub 4R and all other devices have good internet access.
Not sure which version of Sure SIgnal I have (old version 1 I think) but the serial number is 21230697902
Phones are: Iphone 6, Galaxy S4, Galaxy Young.
The main issue is that whilst I can hear the other party, they can only get every other word from me. The call doesn't drop but what I am saying is unintelligable (no change there then) Can anyone suggest a way of testing the device please?
Thanks Dom
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177] over a maximum of 30 hops:
1 <1 ms <1 ms 1 ms BTHUB4R [192.168.1.1]
2 34 ms 34 ms 34 ms host81-134-112-1.in-addr.btopenworld.com [81.134 .112.1]
3 33 ms 32 ms 33 ms 213.120.182.141
4 35 ms 35 ms 35 ms 213.120.161.82
5 33 ms 33 ms 34 ms 31.55.164.149
6 34 ms 33 ms 33 ms 31.55.164.107
7 38 ms 38 ms 39 ms acc1-10GigE-0-5-0-5.bm.21cn-ipp.bt.net [109.159. 248.98]
8 42 ms 46 ms 39 ms core2-te0-15-0-15.ilford.ukcore.bt.net [109.159. 248.36]
9 39 ms 38 ms 38 ms peer1-xe3-0-1.telehouse.ukcore.bt.net [109.159.2 54.219]
10 41 ms 38 ms 38 ms lndgw2.arcor-ip.net [195.66.224.124]
11 39 ms 39 ms 39 ms 85.205.0.93
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out. Trace complete.
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