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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74637 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230025 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204522 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Replacement SIM not working with any sure signal

I've had to get a replacement SIM card and now I'm unable to use any of the sure signals that I own or am added on, the one I'm just an administrator on i had the owner delete me then add me again and it worked for a few hours but its stopped working...

Samsung S5 - Latest upgrade has caused issues with Spotify

I'm not enjoying the latest upgrade to the Samsung S5 (lollipop?) that I got a few days ago.  I've already had to turn off smart wifi as it kept connecting/disconnecting every 2 minutes (even though I have a steady and strong signal) and the pop up a...

Resolved! Change of SIM size for new Blackberry Classic

Hello,Very soon (December 17th ??) Blackberry are launching a new model 'The Classic'.  I am thinking of buying one but it utilises a nano sim.  My current phone (BB Z10) uses a micro sim.  Will Voda issue me with a nano sim with my current number.  ...

Golfcity by 4: Newbie
  • 15985 Views
  • 6 replies
  • 0 thanks

getting iphone

Can someone please help me. I am looking to buy an iphone 5s of someone and who got a new contract but keeping there old phone, as its on contract could the block the phone so i couldnt use it anymore? As im with vodafone my self could i ring them an...

PAC code

Hi, I recently transferred from 3 to Vodafone and want to keep my number. I filled out the online form, and I don't know if it has been accepted or not? My original number with 3 still seems to work when I ring it, and so does the Vodafone number I h...

twittler by 2: Seeker
  • 11164 Views
  • 1 replies
  • 0 thanks

Still being charged for cancelled account

Hi - I cancelled my account early December last year and have moved on to a different provider. Yet i am still getting charged for my old contract (I just received another bill today - 9th Feb). My father is the main name on the account. How can I en...

4th attempt to deregister SureSignal

Hello hoping someone can help as this is my 4th attempt, I've used Online Chat, waited in a phone queue for 40 mins (eventually got cut off) and been into my local Vodafone shop (40 mins away), although I should say the young man in the shop went out...

iPhone 5 - 'activation required' message appears repeatedly

I have an iPhone 5. Periodically my phone will go through a phase where I get 'activation required' message. It then prompts me to re-log into my iTunes account. It won't let me do this over 3G so I have to wait till I get home which usually means if...

elaine_l by 4: Newbie
  • 36323 Views
  • 7 replies
  • 0 thanks

Resolved! Lost text message for Spotify

Hi I recently bought into an iPhone 6 contract, which came with 24 month Spotify membership. Although the text did come through with the link, when my phone restored with iCloud, the message erased itself. How can I go about getting my Spotify accoun...

twittler by 2: Seeker
  • 13682 Views
  • 3 replies
  • 0 thanks
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