My Vodafone app has stopped working.

[Glendabarratt20]

Hi.
I was just wondering if anybody else is having the same issue as Me my Vodafone app has not been working since 2 o'clock this afternoon PS I use the Android operating systems
Thanks Glenda

[darren100]

I'm having the same problem with the app. tried reinstalling app etc.

Running IOS 10.2

[Rahim]

@Indianag @darren100 I've tested the My Vodafone app using IOS 10.2 on a iPhone 6S and it's working fine for me. 

Please test the app again to see if the issue is still happening. 

[darren100]

I have just tried it again and still coming up as we are having a few technical problems. Has done for a week or so now. Tried reloading the app etc all has now worked.

[Rahim]

@darren100 Are you able to log on to your My Vodafone account via the website?

If not, please let us know as this could potentially be an account related issue. 

[darren100]

Yes I'm able to log in to my account via website.

[Rahim]

@darren100 Are you able to test your SIM in a different mobile device?

If so, please go ahead and download the My Vodafone app on a new device, then let us know if it works.