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27-11-2016 08:19 PM
I have tried a number of resets and tried the numerous suggestions on the forums/web but having no joy.
my speed test results download 47.84, upload 18.62
my ping test results ping 41ms jitter 7ms
my external IP address 2a00:23c5:b680:8900:ec55:5d0a:ba2f:f3b
my Sure Signal serial number:21224734158
The results of a traceroute.
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 1 ms 1 ms <1 ms BTHUB [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 34 ms 33 ms 33 ms 31.55.185.184
5 33 ms 33 ms 34 ms 195.99.127.210
6 33 ms 33 ms 33 ms 195.99.127.83
7 33 ms 33 ms 33 ms t2c3-et-3-1-0-0.uk-lon1.eu.bt.net [166.49.211.236]
8 33 ms 34 ms 35 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Any assistance appreciated
Solved! Go to best answer.
27-11-2016 08:58 PM
They are available on eBay for around £10.
From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
27-11-2016 08:23 PM
Hello,
May I ask if you've tried an alternative power supply.
Please Note : If the Sure Signal displays ANY signs of internal failure / no lights then unplug it straightaway and contact Vodafone Customer Services.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
27-11-2016 08:46 PM
27-11-2016 08:58 PM
They are available on eBay for around £10.
From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
29-11-2016 08:30 PM
29-11-2016 08:51 PM
Awesome news.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.