No signal from Sure Signal

[edjohnson2]

The power and system lights are both solid.  Light three does not light up when attempting to make a voice or data connection through Sure Signal. I've tried re-setting, unplugging and plugging back in, switching phone on and off and replaced ethernet cable.  Anyone know what to do?

[BandOfBrothers]

Hi

Please take a look through these Sure Signal Trouble Shooting threads :

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[Rahim]

@edjohnson2 If you're still having trouble, please take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?