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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74013 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229899 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203995 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

vodafone euro traveller

might be a stupid question but dont want to get stung by any hidden charges!! when on vodafone euro traveller do you turn on data roaming when abroad?

Transfer of ownership

Hi, I was previosly a Vodafone customer (over a year ago) and had a Sure Signal Box. I now wish to gift this to my friend. I have tried de-registering the device online, but am unable to as my old login will not work. I have the serial number of the ...

thomasuk by 2: Seeker
  • 14231 Views
  • 1 replies
  • 0 thanks

Adding numbers to Sure Signal

I registered a VSS box yesterday and I am still unable to add any users phone numbers and I keep getting this message: Sorry we are not able to process your request because of following errors in your form.Sorry, we're having a technical problem at t...

jasond79 by 4: Newbie
  • 14640 Views
  • 7 replies
  • 0 thanks

Resolved! Finding who has a SureSignal in stock....

It's starting to **** me off. A few weeks ago, i write in the forums about my SureSignal lights flashing like a disco & not connecting.Later, i get advised to call into Vodafone support as the problem can't be resolvedThe support team offer me a repl...

Suresignal Moved?

HiBeen getting texts/emails for weeks now asking me to update the postcode of my Suresignal box.  This has been happening since I bought a new router.  Anyway, I have reregisted it a couple of times now - but still the messages come. Annoying! Workin...

Sure Signal v1 Not Working

I have a Sure Signal at work and at home, version 1 at work, version 2 at home. For some reason the work one (serial 21224311775) has stopped working properly. I have powered off and on and it works for a few minutes then stops, only the top 2 lights...

terryh by 4: Newbie
  • 13652 Views
  • 4 replies
  • 0 thanks

New SIM card

I've just got a new SIM card and have been advised to deregister my old SIM from the sure signal and then relist it, problem is, I can't work out how to do this because I'm the primary account holder and my number doesn't appear anywhere. any help gr...

Trainman by 4: Newbie
  • 11846 Views
  • 1 replies
  • 0 thanks

Sure signal V2 stopped working - resync required?

Hi,This unit (s/n 40120259136) has worked more or less consistently for just over 10 months, however it stopped working a few weeks ago showing only the red power lamp.On power up both aftera minute or so,  white lamps flash simultainioulsy and event...

basil by 2: Seeker
  • 12694 Views
  • 3 replies
  • 0 thanks

Need to de-register sure signal but cannot access account

Hi, I used to be with Vodafone and need to de-register my old sure signal so another family member can use it. I have the serial number, hopefully someonme from your tech team could help me, here is the serial number, 21232185195 Thanks!

samfletc by 2: Seeker
  • 13011 Views
  • 2 replies
  • 0 thanks
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