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30-09-2017 03:47 PM
I'm getting no signal on both phones i have with Vodafone it's been over a month and every time I've phoned they're saying it's work on a completely new tower and it'll be done in two days, and to be honest I'm getting extremely annoyed I have to purposely go out of my garden and sometimes it still doesn't give me signal and I go out of my area just to phone someone I can't get Calls or texts messages unless I'm on wifi
30-09-2017 04:39 PM
Hello @Missowen88
I understand how frustrating it us when signal is intermittent or non existent.
For help here can you please use the following link and copy and paste your answers back here in the thread.
> Network-issues-initial-checks-and-template.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
30-09-2017 05:39 PM
Post Title: M26
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, my street/house around that area, drive about 5/10 minutes for signal if it doesn't come when I go out garden
2) What is the full postcode
M261HW
3) Does the issue occur if you try your SIM card in a different phone?
Yes
4) What errors are seen or heard when the issue occurs?
No signal
5) Does this happen on 2G, 3G, 4G or all?
All
6) When did you first notice this issue?
Over a month ago ##~##
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Constant
30-09-2017 05:55 PM
This is currently showing.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
30-09-2017 05:58 PM
I've been told every time I ring there's nothing going on and the mass has been done !
02-10-2017 03:01 PM
@Missowen88 The fault @BandOfBrothers has flagged to you, does relate to the fault you're having.
There's issues with your local serving site (1931) and we're working hard to get this back up and running as soon as possible.
You're able to subscribe for updates on our network status checker.