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No signal radcliffe

Missowen88
2: Seeker
2: Seeker

I'm getting no signal on both phones i have with Vodafone it's been over a month and every time I've phoned they're saying it's work on a completely new tower and it'll be done in two days, and to be honest I'm getting extremely annoyed I have to purposely go out of my garden and sometimes it still doesn't give me signal and I go out of my area just to phone someone I can't get Calls or texts messages unless I'm on wifi 

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @Missowen88

 

I understand how frustrating it us when signal is intermittent or non existent. 

For help here can you please use the following link and copy and paste your answers back here in the thread. 

 

Network-issues-initial-checks-and-template.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Post Title: M26

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, my street/house around that area, drive about 5/10 minutes for signal if it doesn't come when I go out garden

2) What is the full postcode 
M261HW
3) Does the issue occur if you try your SIM card in a different phone?
Yes 
4) What errors are seen or heard when the issue occurs?
No signal 
5) Does this happen on 2G, 3G, 4G or all?
All
6) When did you first notice this issue?
Over a month ago ##~## 
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Constant 

BandOfBrothers
17: Community Champion
17: Community Champion

This is currently showing. 

 

D8117717-D799-4577-8610-95DC10541716.png

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

I've been told every time I ring there's nothing going on and the mass has been done ! 

Alex
Moderator (Retired)
Moderator (Retired)

@Missowen88 The fault @BandOfBrothers has flagged to you, does relate to the fault you're having.

There's issues with your local serving site (1931) and we're working hard to get this back up and running as soon as possible. 

You're able to subscribe for updates on our network status checker