Have tried everything to get my box to work again. Worked fine until problems with Sky. Sky say I have to reroute and Vodafone gave me list of numbers etc. as below. have tried it all but still now working. Any help would be appreciated or put below into English for the non computer person.!!!! Clicked on the link for configuring help and my Sky Router is not there.
thanks in advance
- Vodafone sure signal Service is only guaranteed on a PPPoA internet connection type. 2. Required internet specs of download speed 1 Mbps, upload speed 0.35 Mbps 300 Kbps , You can test your internet speed and confirm it using net 3. Ensure that your Sure Signal device is assigned to an internal permanent static IP address on your router s settings and that IP address should be assigned to Sure Signal device s MAC address the sure signal MAC address is written on the back of the sure signal device 4. The maximum connection MTU size to guarantee the connection is 1500 5. The below is a !
list of ports required to be forwarded with their proper protocol types 8 TCP UDP 50 TCP UDP 53 TCP UDP 67 UDP 68 UDP 123 UDP 500 UDP 1723 TCP UDP 4500 UDP 33434 - 33445 UDP 6. Finally to allow all ports on the firewall settings on the internet router.
Configure your Router Firewall.
The IP address and ports used for NTP (Network Time Protocol) synchronisation are listed below. You may need these to configure the correct firewall settings on your router.
This step isn’t usually necessary, but it may help if you’re using a complex network (such as a corporate or office LAN), or a complex router.
We recommend contacting your ISP or router manufacturer directly for detailed instructions on exactly how to change your router settings. Alternatively, select your router make and model over at http://portforward.com and follow the default guide there.
Destination IP addresses:
- 212.183.133.181
- 212.183.133.182
- 212.183.131.128/26
Please note that in the list of IP addresses above, the notation "212.183.131.128/26"means the entire range of IP addresses between 212.183.131.128 and 212.183.131.191
Perform a PathPing to our server.
In order to check if the Sure Signal's able to communicate with our NTP server, a PathPing can be performed as a test. In order to do this, you'll need to open the command prompt in Windows as follows:
- For XP just click Start > Run and type cmd then hit enter
- For Vista/Windows 7, press Start and type 'cmd' into the search bar
- Right click the result and click ‘Run As Administrator’
Once you're in the command prompt, type in PathPing 212.183.133.181. This will perform a trace route to the NTP server and will show you the route it took to get there. One of the columns will display packet loss, if this occurs before hitting our server, you'll need to contact your ISP for further assistance.
If you've completed all the troubleshooting steps above and not identified the cause of the issue, your Sure Signal may be faulty. Please post in this thread and we can look into it further.
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