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Placed an order online 9 days ago and paid £50.00 but no confirmation

Teasall
1: Seeker

So... I ordered a new iphone contract phone over a week ago, I've paid £50 up front and I've still not had a confirmation of my order.. live chat just keeps asking me to wait 48hrs..and another 48hrs.. and yes.. another 48hrs .... but ive waited 9 days... anyone else had problems?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Can I ask if you've checked any spam style in-boxes ?

 

Sometimes Credit Checks on new contracts can take a while to go through. 

 

Which iPhone model did you opt for. Some are experiencing delays with models of the iPhone 7. 

 

Try calling >

 

Looking to join us?

08080 408 408
(free from all UK landlines and mobiles)

 

The £50 you paid will probably just bring held at your bank as payment isn't taken for an upfront fee until the phone is despatched. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.