Problem With K3565

[Senjaya]

Hi.. I'm using Vodafone K3565 (huawei).
suddenly the Driver/software disappear form the modem although the modem itself are detected by windows.
when I tried to connect using software (vodafone mobile connect / mobile partner) the modem suddenly disconnected from windows and after 10 seconds it reconnect by itself and disconnect and reconnect and disconnect... it always like this..

The software/driver are gone from the windows..
I've search over internet and they say that I have to reinstall the firmware.
How to do this and if this is not the solution, I hope someone give me the solution..
thanks...

[Retired-Daz_V]

Hi there Senjaya,

It's a shame to hear this, I know I'd be very frustrated if this was happening to me

However, we do need some extra info to help us help you better! Can you tell us:

- What version of Windows you have (Vista, XP)
- Have you tried the latest Vodafone Mobile Connect suite?
- Have you tried booting with the modem already plugged in?
- Checked your Device Manager for '!' or '?' marked USB drivers?

If you can let us know, we'll have a better idea if what's going on!


Daz

eForum Team