Rip off data charge.

[darrenp63]

3 days before my monthly data refresh I get a text saying I've reached my limit (attached screenshot)

Upon reading the text I reply back to increase my data.

I assumed the £6 for the extra month would be for a month, not for the 3 days until my refresh, do Vodafone not pro-rate???

If that's not bad enough they also charge me £6.50 (screenshot attached) for data use.

I texted back within an hour of getting told I reached limit, and definitely didn't use any data!

Tried discussing it via online chat, that's like pulling teeth.

I'm disgusted, it may not seem a lot of money but it's the principle.

Glad my contract is up in a couple of months, will be looking elsewhere after nearly 10 years with Vodafone.

[Russell65]

I dont know how VF can justify the charges...

My teenage daughter managed to use just under 2GB of extra data on top of her bundled 6gb and it cost me an extra £91.00

Not disputing she used it or went over her agreed 6GB but how can it be I can get an  phone, unlimited calls, unlimited texts and 6gb of data for £35.00 p/m - but just 1.957GB of additional data on top costs me £91.00??

Shamefull (or shameless) profiteering!!!

[Colleen]

@Russell65 I'm sorry to hear about what's happened.

I'll make sure to feedback your comments regarding the data charges. You can find a full breakdown of data costs here.

I'd also highly recommend applying a data cap, to ensure this won't happen again. Please find all of the ways in which you can do this here.