Sky sports Mobile tv not working on second phone

[Thephoenix572]

I'm new here and I wonder if someone might help me. I have the sky sports mobile tv app and have it on two phones and there's been no problems but last week it stopped working on the second phone saying that they could not find my subscription. All the passwords and usernames are right so Im at a loss what to do. I've uninstalled and reinstalled the app and still it does t work.

can anyone one help me please 

[AnnS]

Hi @Thephoenix572

When you log into the application, you should be able to manage your devices from the settings menu.

Try deleting and readding the device and see if it fixes the issue.

[Thephoenix572]

Doesn't give me the option I'm afraid to see my devices

[Colleen]

@Thephoenix572 As we'll need to access your account to offer further help with this, I've sent you a private message with details on how to get in touch.