Sure Signal 3 Problems on new fibre broadband

[sezyf]

Hi

I had our broadband upgraded to BT Infinity yesterday and now the Sure Signal isnt working - flashing red light and lights 2 and 3 solid orange.  It was all working fine on the old BT Broadband.

I see on the forums there are issues with the BT home Hubs with Fibre, but I'm using a Draytek Vigor 2860N.  Any advice gratefully received

Thanks.

[brushtec]

This guy got his Draytek working, hope it helps.

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Version-3-VSS-Draytek-2850-and-Fibre-Broadband/m...

[sezyf]

Given all of that info to my tech guy, and still it's not working?  We have a fixed ip address for our broadband would that make any difference?  Clutching at straws here?! 

[brushtec]

You need a fixed IP address for the Sure Signal. You need it for the Draytek prot redirection.

[sezyf]

Ok I will let him know, but how do you do that if there's no interface for the Sure Signal

[brushtec]

It depents on what controls our DHCP the Draytek or your server?

If it's the Draytek you can use LAN >> Bind IP to MAC.