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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74517 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230005 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204463 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! VSS version 3 not working

HiI cannot get my new VSS to work. Redlight is on, internet light is slow flashing. My router is a NetgearDGND3700v2 and my old VSS version one was working perfectly with this router. I was advised to change my VSS as an upgraded phone was not workin...

Hipvet by 4: Newbie
  • 14105 Views
  • 15 replies
  • 0 thanks

SureSignal box not working

Suresignal bx not reaching destination see trace below.Done all the usual stuff, reset, ect not work for several months.Any sugestions.ThanksTracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]over a maximum of 30 hops:  1    <1 ms    <1 ms...

d0710355 by 2: Seeker
  • 10980 Views
  • 2 replies
  • 0 thanks

Sure Signal v1 stopped working

Hi there, My SS v1 has just stopped working, after months of uninterrupted service.  I have followed all of the steps in the troubleshooting thread.  The power light flashes continuously, without ever moving on to the next stage of setup.  I have tri...

Sure Signal 2 no longer working

40120149246 It's been OK since 20 March 2012 so it isn't a port forwarding or blocking issue. It connects and sits calmly wilyh a single white system light glowing steadily. I've been through all the troubleshooting steps, changed the postcode, and c...

timmorris by 4: Newbie
  • 12864 Views
  • 11 replies
  • 0 thanks

Resolved! Smart 3: Vodafone 975. How do I bulk delete e-mail trash?

I've discovered by accident that any email messages I delete simply go into a trash folder. How do I bulk delete the messages in this trash folder (i.e. in the same way that I can bulk delete them from my in box) as it is taking too long deleting the...

Resolved! IP Address Conflict

My Vodafone 875 coonects to my office WifI always using IP Address 192.168.0.2 - this causes a conflict on my networks and my workstations (Windows XP/Windows 7) generate error messages.How can I change the handset IP Address?

REWE by 2: Seeker
  • 22141 Views
  • 22 replies
  • 0 thanks

MMS messages not sending or being received - Blackberry Bold 9900

Hi I have been having trouble for the last week sending MMS picture messages from my Blackberry Bold 9900 PAYG. Prior to this I have never had a problem at all. But now, the same error message comes up next to a red cross by the message stating "mess...

Sky MER and v3 SS

Hi, I have a v3 SS which was working intermittently and has stopped working now. I have a solid red line and the 1 light flashes and then disappears, comes back flashing and disappears.....I spent over an hr on the phone to sky last night doing 'stuf...

minib by 2: Seeker
  • 11213 Views
  • 1 replies
  • 0 thanks

Resolved! Sure Signal V1 needs pushed update please

Hi, I have spoken to VF CS on the phone about my non working Sure Signal (was working fine up to a week or so ago) and they tried to de-register it and re-gesister it (I don't think it worked) and update SS by powering off/holding button etc. I have ...

Fenboy by 4: Newbie
  • 11987 Views
  • 5 replies
  • 0 thanks

Resolved! Blackberry Q5 email issues

Hi All, I recently received the BB Q5 but seem to be having issues with the emails.  I'm not sure if it's a vodafone issue or hotmail/yahoo issue? But they are not getting sent through like usual and when they do, they disappear... I tried a factory ...

sidney18 by 2: Seeker
  • 15651 Views
  • 5 replies
  • 0 thanks
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