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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73834 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203964 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Changer broadband providers now got second light flashing on VSS2

Hi I have just changed broadband companies from Virgin Media to Sky and since setting up my Sure Signal V2 all I have is the power light on steady and the second light flashingI have de registered an reregistered it as well as hard reset the SS and s...

Cj1982 by 2: Seeker
  • 10455 Views
  • 0 replies
  • 0 thanks

Resolved! blackberry bis?

Could somebody please explain what the blackberry internet service extra is on the blackberry sim only deal please?is it needed and if so if i was to get a blackberry 9720 on contract would there be any bis included or is it extra?Many thanks in adva...

Resolved! Tablet upgrade

Hi All I upgraded my Ipad on Friday to the Kindle Fire HDX 8.9 on 24 month contract and significantly more data then I had previously.  The guy on the phone was really helpful and sorted everything out for including delivery for time/date that was co...

Deregister Sure Signal

Hi My organisation has paid for Sure Signal devices for a number of employees (including one for me) Two of them have now left the organisation, and have returned the Sure Signals, but on providing them to others we've discovered that they weren't de...

phancock by 2: Seeker
  • 10526 Views
  • 3 replies
  • 0 thanks

No incoming calls while abroad

I'm in the USA and have roaming but today while waiting for important calls I realised that my phne wasn't receiving any calls. This has made us miss a booking for our motor home causing us charges and also having to book a hotel room.Also on top of ...

Resolved! 3 SS's, none of them working

Hello I have 3 Sure-Signal 3 devices, in 2 buildings (1 upstairs and 1 downstairs in one of the buildings). Today none of them are working when they've all been working before. Hopefully the following information will help : Serial Numbers: 401326225...

MarkRoper by 4: Newbie
  • 15815 Views
  • 26 replies
  • 0 thanks

Damaged SD card

 I have just bought a brand new Maplin 32GB Class 10 Micro SDHC card for my equally new Vodafone Smart 4 Mini running Jelly Bean 4.2.2.  Put it in the phone, switched on and received a "damaged SD card" error.  Went to Mount Card in Settings but it w...

Marrea by 4: Newbie
  • 14381 Views
  • 7 replies
  • 0 thanks

Resolved! Sure Signal 3 not working with BT infinity Homehub 5

My problem seems very similar to others I've read. The SS3 has been working really well since purchase in December, but stopped in the last few days. I've tried resetting the hub and re-installing the port forwarding plus port clamping, to no avail. ...

PeterS5 by 2: Seeker
  • 11869 Views
  • 7 replies
  • 0 thanks
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