Sure Signal 3 has no power

[Oldtimer]

Our Sure Signal 3 is showing no power light although the pass through socket is working.

Looks as though it has died?

Reset has no effect nor unplugging and plugging in again.]

Anyone alse had the unit fail in this way?

[BandOfBrothers]

Hi @Oldtimer

Please Note : If the V3 Sure Signal displays ANY signs of internal failure / no lights then unplug it straightaway and contact Vodafone Customer Services. They’ll arrange a replacement.
Please look at the information in > https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

[gsmsecure]

Hi

I think you might want to read the posting here https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

Then report the failure to Trading Standards via Consumer Direct.

Pass through socket is nothing more than what it claims 'pass through' with no protection offered therefore even though the device has failed,  this socket still remains 'live'.