Sure Signal V2

[devonruss66]

Please help

The power light is solid but the other 2 lights are flashing.

I have left it like this all night but nothing has changed

[BandOfBrothers]

Hi,

Possibly these links may help. 

The Issue Not listed may help too to run a Traceroute. 

Vodafone-Sure-Signal-troubleshooting guide.

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[devonruss66]

thanks for the advice, i have tried a different power supply but it is still the same

[BandOfBrothers]

Ok.

If you can run a Traceroute from the link I'm sure one of the Vodafone Tech Team will be along to help. 

To note the Sure Signal comes with a 24 month warranty. 

[devonruss66]

how do i do that ?

[BandOfBrothers]

In the link I added earlier is the 'Issue Not Listed' option.

Click on that and follow the prompts.