Sure Signal V3 Issue: No 3G signal on iPhone 6

[graeme_web]

The issue you’re experiencing: No 3G signal on iPhone 6.

What light sequence you're seeing:

Power: Red

Next two lights: Solid White

Your speed test results from here.

Ping: 39ms

Download Speed: 28.85 Mbps

Upload Speed: 1.47 Mbps

Your external IP address from here.

195.99.35.98

Your Sure Signal serial number:

42152135911

The results of a traceroute.

Traceroute has started…

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets

1 dsldevice (192.168.1.254) 2.384 ms 1.426 ms 1.331 ms

2 195.166.130.217 (195.166.130.217) 9.729 ms 6.614 ms 6.877 ms

3 link9-central10.pcl-ag07.plus.net (84.93.249.209) 7.919 ms 7.566 ms 8.320 ms

4 ldngw1.arcor-ip.net (195.66.224.209) 8.059 ms 9.462 ms 8.096 ms

5 85.205.0.86 (85.205.0.86) 9.560 ms 9.221 ms 8.907 ms

6 * * *

7 * * *

8 * *

[BandOfBrothers · Accepted solution]

Hi,

In your iPhones settings can you check. 

Settings,Mobile Data,Voice and Data - try choosing 3G 

[graeme_web]

That seems to have fixed it thanks

[BandOfBrothers]

You're welcome. 

The iphone will search out the strongest signal available in your area. Forcing it onto 3G can help. Just remember to go back and re tick 4G if you want to enjoy those speeds when not using your Sure Signal.