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Solution

Sure Signal V3

H00pyphil
2: Seeker
2: Seeker

‎09-10-2017 09:41 PM

MySure Signal has generally worked for a year but has recently stopped working.  The lights are on as normal but the SS does not boost.  I removed a number to reinstate it but I just get an error message and can't add any numbers to the SS.  I have been through the reset procedures but it does not change anything.  Any ideas to fix this problem?

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1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

‎10-10-2017 05:55 AM

My suggestion would be to ring Customer Services On 191 and ask for a re sync of your SS. 

Please could you look through the Sure Signal Trouble Shooting thread :


https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

as the information may help to resolve issues.

 

There is an 'Issue Not Listed' option which guides you through how to run a TraceRoute to paste back in your thread for Vodafone Social Media Team to look over. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.