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Solution

Sure Signal just stopped working

Lindablakeney
2: Seeker
2: Seeker

‎24-01-2014 08:38 PM

I have been using my sure signal for a couple of years now but it has just stopped giving me signal. The red light is still on. I have tried resetting and the 2 white lights flashed for a bit but now just red light on again and still no signal.
Model 9361 Home cell v2-v
Serial no. 40120257429
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3 REPLIES 3

GojuSuzi
16: Advanced member
16: Advanced member

‎24-01-2014 09:51 PM

Happened to me once after a power cut. I reset the router then reset the sure signal: golden. Worth trying it in that order if you've not already.
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Lindablakeney
2: Seeker
2: Seeker

‎24-01-2014 10:03 PM

Thank you but have already tried that :Sad_face:
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Retired-James
Moderator (Retired)
Moderator (Retired)
In response to Lindablakeney

‎25-01-2014 03:28 PM

Hi Lindablakeney,

 

I can see that there looks to be a location change detected.

 

The first thing that I’d do is to completely deregister and then re-register the Sure Signal after one hour to install a new profile on the device.

 

If this still doesn’t work, please let us know so we can take a closer look.

 

James

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