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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73739 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

‘Call Failed’ error when making calls

This issue has the following symptoms:   For version 1 Sure Signal (the one with four lights on the front): Lights one, two and four are all solidIncoming calls, texts and internet all work correctlyWhen making a call on a registered phone, the error...

Resolved! Sure Signal not transmitting a 3G signal

This issue presents the following symptoms:   For version 1 Sure Signal (the one with four lights on the front): Lights one and two are solid which indicates the Sure Signal is connected, but isn't giving a 3G signal.Light four doesn’t light up or li...

Light one on, light two flashing

We’ve created this thread to help with an issue that some people find during setup.   This issue has the following symptoms:   The power light’s on and light two flashes constantlyLight two does not go solid   Troubleshooting steps:   Wait 24 hours. ...

Flashing/steady power light, no other lights lit

We’ve created this thread to help with an issue that some people find during setup.   This issue has the following symptoms:   The power light either constantly flashes or remains steadyNo other lights flash or light up   Please note that whether the...

Unable to register, add or remove users

We’ve created this thread to help with online problems that may occur when registering, or managing your Sure Signal.   You need an online account so you can register and manage your Sure Signal.   You’ll receive a text as part of the registration pr...

Can't make outgoing calls

Hi. Earlier tonight I realised my phone won't make outgoing calls. Incoming and 4G work no problem but when I make a call it makes no noise as if it's not connecting then says call failed. Any help would be brilliant!

cuners by 2: Seeker
  • 60388 Views
  • 4 replies
  • 2 thanks

imei

got my iphone 6 e

VSS V3 no longer connects after upgrading from ADSL2 to VDSL

I am using V3 SureSignal with ID: 40130440767 with a fixed "In service" light and a flashing power light.  This unit has performed flawlessly for many months (nearly 2 years now I believe) and we are in a zero-GSM-signal location so any help will be ...

gryfon by 2: Seeker
  • 37838 Views
  • 6 replies
  • 0 thanks

Iphone 4 Unlock - second hand phone

Hello,I'm from germany and bought a used Iphone 4 on ebay. The phone is almost five years old. In germany i go to provider with such an old phone and they give me the code (free). I only have to give the imei. I contacted vodafone uk and a service he...

lftS by 4: Newbie
  • 16041 Views
  • 16 replies
  • 0 thanks

LG G4 vs Note 4

Which would you go for?I can't decide, not concerned about size either way, camera on the G4 looks very impressive but is the Note far behind? How does the software compare?Many thanks

B-12345 by 11: Established
  • 17565 Views
  • 16 replies
  • 0 thanks
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