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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203332 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Version 3 & BT Home Hub 4

Hi, My Sure signal and Home Hub have been working fine up until recently. However now, when people call our mobiles, they are unable to hear us or can only hear the odd word. We can hear the other person fine. I have a Samsung S4 and my partner an ip...

Sophisticated call blocking app to suit a Z1

I am looking for a call blocking app that is a bit more sophisticated than one that blocks calls from specific numbers, or beginning with specific numbers. Specifically, I am after one that can reject calls from 10-digit caller IDs, except where they...

Checking a Sure Signal has been deregistered

I purchased a second-hand Sure Signal last week and was assured by the previous owner that it was deregistered over the phone with Vodafone yesterday morning. However, I still can't register it myself: it still says that the serial number has already...

How do I get an IPAD to have UK mobile WIFI when I live in Jersey

Hi I live in Jersey and want to give my Gran a present of an IPAD with mobile WIFI so she can keep up to date with all her family on Facebook. She lives in UK and getting less mobile. I have the IPAD already set up with Facebook and I am happy to pay...

Alan101 by 2: Seeker
  • 12827 Views
  • 1 replies
  • 0 thanks

Resolved! Wifi Calling

Hi. Have a new Samsung S6, and when ordering through online chat, i was assured that wifi calling will be enabled, one of the main reasons I chose this phone and to stay with vodafone in the first place as I have absoloutely no signal in my new house...

My 3G is not working on my IPhone 5

When I call 23 45 it tells me I have a £10 big value bundle and an extra 500GB of data I bought, my calls and texts work but my 3G doesn't. The 3G icon shows in the left hand corner but whenever I try to load an app or page it says no internet connec...

Resolved! Suresignal 2 lights on but no signal

I have a suresignal 2 which apprears to be working - red and white lights are illuminated but my HTC Desire has stopped connecting to it.   What are the correct settings on my HTC Desire to get suresignal so that I can eliminate any problems with my ...

-pete- by 4: Newbie
  • 37359 Views
  • 17 replies
  • 0 thanks

new sim no service

I got new SIM card yesterday. It always show no service on the top for more than 24 hours. Today I went to the vodafone store and he did a confirmation that the card is active and he teach me leave it off for one hour. I did but still no service. I c...

sure signal

Hi I have been trying to put a new number on my sure signal but for the life of me i cant find the link anywhere on the vodefone site!I've followed the instructions on the help site but when i go on to MY Vodafore theres nothing about sure signal!!  ...

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