Sure Signal needs re-registered

[jjmcgrath83]

Hi,

I need to reregister my sure signal.

Sorry we are not able to process your request because of following errors in your form.

• Sorry, The serial number you are trying to register is already registered. Please recheck your serial number and try again.

Please let me know what to do.

Thanks,

James

[Ben_H]

Hi James,

Welcome to the eForum.

Please clear your cache and cookies, then log in on a fresh window. If the Sure Signal is still showing as already registered but you're struggling to use it, take a look at our Sure Signal Troubleshooting thread. You can then post back your results if you’re not directed to an existing thread.

Cheers, Ben

[jjmcgrath83]

Still the same problem.

Tried on the latest versions of Chrome and Firefox.

Please provide a solution.

James

[DaveCD]

Hi jjmcgrath83,

So that we can look into this further, see here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

DaveCD