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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74266 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229946 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204345 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Delivery date for s6

Hi there,  I have been on live chat a couple of times asking for estimated delivery dates of the s6 if I were to order it. I have been told it's guaranteed to be delivered within 2-3 days of the release date (10th arpil), and I've also been told it h...

Muzzy21 by 2: Seeker
  • 13845 Views
  • 4 replies
  • 0 thanks

K4305 Vodafone Mobile Broadband USB stick

My K4305 is not functioning anymore with my Apple Mac Yosemite 10.10.2.My provider indicates we need an update of your software.  Have you any idea when this will be available ?  Kind regards. 

Beatrijs by 2: Seeker
  • 14813 Views
  • 1 replies
  • 0 thanks

M7 & iCloud

Has anyone got experience of syncing contacts and calendar to icloud on an HTC one running Lollipop? There are a few apps that I have found to sync Android with icloud but there are warnings about HTC One and Android 4.4 not being compatible.  I wond...

TimGriff6 by 13: Advanced Member
  • 25370 Views
  • 1 replies
  • 0 thanks

Sure signal de-register problem

Sure Signal Ser No. 21230227940.  This box was purchased by me and installed in the home of an older relative.  I registered it on their behalf on their Vodafone account.  The lady has recently moved to another mobile provider, and transfered her num...

martinc by 2: Seeker
  • 19215 Views
  • 1 replies
  • 0 thanks

New MiFi problem

Hi.I bought a MiFi from the Vodafone store in Edinburgh today. The 3G model, not the 4G one.I've charged it, set it up, connected my iPad to it and all, but I can't seem to access anything on the internet, other than the vodafone account pages.It *sh...

Rickster by 1: Seeker
  • 14677 Views
  • 1 replies
  • 0 thanks

Block nuisance calls - BB10

Hi,This isn't perfect but a lot better than standard. It works on BB10.Set up a new contact I use one I called ZZ Don't pick up - I use ZZ so it's at the end of my list. Set the contact's ringtone to silent and vibrate to off in the settings menu.Whe...

rover95 by 4: Newbie
  • 15127 Views
  • 11 replies
  • 2 thanks

Setting Up Voicemail

cannot turn on voicemail, dialled all the numbers, tried to talk to an advisor but couldnt get through. im desperate need voicemail for my new job. if not sorted soon will quit vodafone for another network that voicemail works on. been on forum and i...

Deregister sure signal

Hello,I would like to deregister my sure signal so that my father-in-law can use it. Online it says that it is suspended.  Do I need to re-activate it, and then de-register it?  Or can you just deregister it without reactivation? Many thanks,  

elf341 by 2: Seeker
  • 19768 Views
  • 2 replies
  • 0 thanks

nexus 5 internet settings

Hi, I downloaded the latest android is update. When trying to follow instructions regarding manually updating internet settings, the Vodafone web site was useless. Can Vodafone please get google not to wipe internet settings out in an update and also...

sheilab6 by 1: Seeker
  • 12402 Views
  • 2 replies
  • 0 thanks

Samsung S6 Edge Pre-Order Issue

Hi, Ive had a couple of bad experiences with Vodafone yesterday and again this morning.I phoned Vodafone yesterday to ask for an upgrade to the Samsung Galaxy S6 Edge in Black (64GB). I am an employee of a company that is part of the Vodafone Employe...

ThomasC81 by 2: Seeker
  • 15254 Views
  • 13 replies
  • 0 thanks
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