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Sure Signal registration

Richemlyn
2: Seeker
2: Seeker

Hi guys Im having trouble registering my sure signal, i just get an error message telling me to retry in a few minutes everytime! No help on the phone. 

12 REPLIES 12

drey_p
16: Advanced member
16: Advanced member

I don't think calling Vodafone is going to yield the results you want. 

 

I think the issue lies with the person from whom you bought the device - I suspect that he may not be telling you the complete truth about whether or not the device was deregistered or not.

 

You won't be able to get it deregistered as it is not registered against your account.  Only the original owner can request the device get deregistered.  Also, as you may be aware, if it has been sitting around in a drawer for ages it may have become completely inactive and cannot be registered. 

PWIAC

BandOfBrothers
17: Community Champion
17: Community Champion

@Richemlyn wrote:

Well that was an awful experience, finally got through after 30 minutes to be told there is a dedicated sure signal line that operates between 8-9pm, so call back tomorrow? It was only 8.30. Anyone know this number?


As far as I'm aware their isn't a dedicated number. 

 

You go through a Frontline Agent via 191. 

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Thanks for the reply guys, looks like I might have to try get my money back somehow