Sure Signal v3 only works with one registered phone

[de018]

Hi,

I've installed my SS v3 and registered it on my Vodafone account. My phone connects to the SS, and makes calls through it fine. I can see this because the third light comes on when I make a call.

I have registered another phone number, which is on a different account, to the SS but this phone does not connect to the SS at all. As we have bad signal in our area I can check this because the second phone has 0 bars of signal when mine has full signal.

The handsets are identical (Galaxy S6) and I've followed all the steps to register the second phone. Can anyone suggest what I check next please.

Thanks.

[bluesnappa]

You are Batman. Wow thanks zap pow

[online999]

Hi

It should now be sorted and the number should be added 

[bluesnappa]

Yes it is... it has taken 161 days to ctr/ alt/ del at your end to solve the problem. So thanks to the folk at the end who got it sorted, but no thanks to all the other numpties who have done nothing for months.