Sure signal additional users not getting connection.

[NigelCW]

I have just purchaced a replacement sure singal. I have registered it and it work fine with the main number. I have registered an additional user but that phone does not get a conection. I have turned the phone off and on, I have also re-booted the sure signal.

[NigelCW]

Phoned customer complaints and got it sorted by them.

[Colleen]

@NigelCW Sorry for the delay in getting back to you. I'm glad our advisers could get this resolved - thanks for taking the time to let us know.