Sure signal blown?

[lardy2001]

Hi,

I own a Sure Signal V3, following the need to move it to allow some redecoration work I simply plugged it in today and it "popped" followed by a distinctive electrical burning smell coming from it. 

I couldn't find any other forum entry describing these symptoms, So started this thread. 

Any help greatly received. 

Thanks 

Matt

[63johnw]

Hi, how old is the SS?

Long thread here.

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Hot-Burnt-out-amp-Dead...

[lardy2001]

Thanks for the info. 

It's approximately 2 1/2 years old, so out of warranty, but presumably this should be irrelevant in this case? 

Just phoning Trading Standards now.......

[BandOfBrothers]

Hi @lardy2001

Please Note : If the Sure Signal displays ANY signs of internal failure then unplug it straightaway and contact Vodafone Customer Services on 191 or Live Chat.

It has a 24 month warranty.  

[Retired-EricChe]

@lardy2001

Sorry to of the experience you've had with your Sure Signal.

I've sent you a private message with details on how to get in touch.

[lardy2001]

I own a Sure Signal V3, following the need to move it to allow some redecoration work I simply plugged it in today and it "popped" followed by a distinctive electrical burning smell coming from it.

As advised on this forum I have reported this to trading standards, and also tried to go through 191, but as usual, they were worse than useless - citing that the 3rd line support don't work on weekends. Ridiculous. 

Any help greatly received.