Sure signal flashing

[seamusandj]

My sure signal has been flashing on and off for the last two weeks.....it might be ok for a minute or so then starts flashing again ....absolutely sick of it.

can Vodafone reset it plz 

serial no. 41113738565

model no. 9361homecall v2-v 

[seamusandj]

I've had more help from a tech guy at sky than any of you lot. He's even going to ring back later to see if it is working at all as I've triedsomethingelse. Nothing has been done to it other than the broadband going off for a few hours so I shouldn't need to be doing all that was said previously . It's not working as yet and I, getting more than a little naffed off with Vodafone 

[seamusandj]

Only the red light is on on my sure signal version 2 now .....it's not been working properly for three weeks now....the other lights were flashing now and again but nit at the moment . 

I need my signal as it is rubbish where I am and I am a carer for my dad 

[cineriv]

 Hi seamusandj,

If you haven't already done so, try replacing your ethernet cable.

Thats the cable that goes to your router from the Sure Signal,

The domain address is     212.183.133.177

Regards.

[seamusandj]

Traceroute has started…

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 skyrouter.home (192.168.0.1) 2.377 ms 1.242 ms 2.046 ms
2 * * *
3 ip-89-200-132-215.ov.easynet.net (89.200.132.215) 40.155 ms 35.752 ms 33.736 ms
4 ldngw1.arcor-ip.net (195.66.224.209) 34.882 ms 39.736 ms 33.471 ms
5 85.205.0.86 (85.205.0.86) 35.615 ms 35.745 ms 39.399 ms
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[seamusandj]

can someone help please......its still doing the same and sometimes the red light stays on and the other two lights flash then that stops and just the red light is on 

[seamusandj]

It came on for 2-3 hours last night and now it is off again .....!!!! 

Is anyone actually there