Sure signal not working (plug in version)

[Yasmin1402]

I have had my sure signal box working without any problems and lastnight all the lights suddenly starting flashing red I reset it and the power light  was constantly on and first light was flashing white this continued for hours. This morning all the lights are now off and I can't get it to work again after trying all the tips for resting the sure sig al box and my router. 

The serial number is 40123613552

I get no service in my house so I am desperate for this to get fixed, any help would be greately appreciated.

[BandOfBrothers]

Hi,

Please Note : If the Sure Signal displays ANY signs of internal failure / no lights then unplug it straightaway and contact Vodafone Customer Services.

Even if the 24 Month Manufacturing Warranty has expired they should still assist you. 

Please use the info in the first page in > https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

[ChazzD]

@Yasmin1402

I've sent you a private message with details on how to get in touch with our team so we can help get this sorted.