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Sure signal problem

Suzannerangeley
4: Newbie

I have had to change my micro sim back to a regular sim for a micro sim for an old phone, but now my sure signal will not work.

 

I think that it may need a resync - the serial number is21230012680.

 

Thanks

 

Suzanne

1 REPLY 1

Rahim
Moderator (Retired)
Moderator (Retired)

@Suzannerangeley If you've updated your SIM you'll need to update the settings on your Sure Signal.

Please quickly deregister your Sure Signal via your My Vodafone account and then re-register it once more via My Vodafone. 

Once you've done this your Sure Signal will update with the new SIM card you've activated and start working again.