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27-11-2015 02:43 PM
I have had to change my micro sim back to a regular sim for a micro sim for an old phone, but now my sure signal will not work.
I think that it may need a resync - the serial number is21230012680.
Thanks
Suzanne
01-12-2015 03:42 PM
@Suzannerangeley If you've updated your SIM you'll need to update the settings on your Sure Signal.
Please quickly deregister your Sure Signal via your My Vodafone account and then re-register it once more via My Vodafone.
Once you've done this your Sure Signal will update with the new SIM card you've activated and start working again.