SureSignal V3 has stopped working

[yitppc2009]

Hi

Have had a SureSignal V3 for about 20 months, been working with no problems until Tues of this week.  Nothing has changed, my phone is the same, sim card the same, SureSignal the same, ISP hasn't changed, Router is the same - nothing has changed.

Light Sequence = 1-Solid Red / 2-On / 3-On / 4-Off

Speed Test Result - 14ms Ping/DL = 32.35 Mbps/UL = 8.68 Mbps

External IP Addr = 94.192.40.169

Serial Number = 42150982223

I have powered off/on several times, I have moved my sim card to a differnet mobile, confirmed both are set to 3G all to no avail.

I phoned Voda earlier and the lady said my SS had connected on the 30/11 and to leave it for a few hours. No change.

Has something happened earlier this week?  Is it now fixed?  I need my phone for work and am now uncontactable as I live in a poor signal area.  I need help desperately

Thanks

[yitppc2009]

Apolofies...forgot to add the traceroute output:

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets

1  192.168.0.1 (192.168.0.1)  21.773 ms  1.371 ms  2.934 ms

2  * * *

3  be331.pr3.hobir.isp.sky.com (84.38.37.36)  20.642 ms  20.355 ms  22.490 ms

4  lag-115.ear2.london2.level3.net (195.50.116.125)  21.756 ms  26.004 ms  18.420 ms

5  * ae-1-3101.ear1.london1.level3.net (4.69.141.62)  15.035 ms  25.868 ms

6  vodafone-level3-200g.london1.level3.net (4.68.72.94)  16.246 ms  14.791 ms  14.162 ms

7  ae0-xcr1.lsh.cw.net (195.2.24.110)  26.937 ms

    ae18-xcr1.lnd.cw.net (195.2.24.157)  15.647 ms  16.409 ms

8  ae22-xcr1.lns.cw.net (195.2.30.61)  14.463 ms  16.011 ms  15.618 ms

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[ChazzD]

@yitppc2009

I've processed a resync of your Sure Signal. Please wait 6 hours before resetting the device.

Let us know how you get on. 

[gsmsecure]

Are there any lights on?

If not, remove immediately from the power supply and tead this thread:

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...