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SureSignal not working

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3: Seeker

My SureSignal is seemingly unhappy with the @ LED comining on and off irregularly the tick flashing occasionaly and no 3G signal for my 'phone or anyone of the registered users.

 

Help!

 

S/N of the SureSignal is 21197070432

 

My Vodafone shows the device as 'active'

 

Download speed 16.9mbps Upload 048mbps

 

My IP 81.154.239.173

 

Following your instructions I have twice reset the SureSignal to no effect.

 

Ping 502ms Jitter 765ms

 

Traceroute here: 

traceroute to 212.183.133.181 (212.183.133.181), 64 hops max, 72 byte packets

 1  192.168.1.254 (192.168.1.254)  3.477 ms  2.174 ms  2.617 ms

 2  217.32.146.66 (217.32.146.66)  9.286 ms  8.742 ms  7.833 ms

 3  217.32.146.110 (217.32.146.110)  9.241 ms  9.849 ms  9.228 ms

 4  217.32.147.194 (217.32.147.194)  9.207 ms  11.357 ms  9.206 ms

 5  217.41.168.179 (217.41.168.179)  10.729 ms  8.881 ms  10.629 ms

 6  217.41.168.107 (217.41.168.107)  10.456 ms  10.230 ms  9.172 ms

 7  acc1-10gige-0-3-0-4.l-far.21cn-ipp.bt.net (109.159.249.120)  9.310 ms  10.181 ms  9.307 ms

 8  core3-te0-10-0-18.faraday.ukcore.bt.net (109.159.249.19)  10.455 ms  8.892 ms  9.275 ms

 9  peer1-et-1-1-0.telehouse.ukcore.bt.net (213.121.193.161)  9.262 ms  8.996 ms  9.252 ms

10  lndgw2.arcor-ip.net (195.66.224.124)  10.522 ms  11.770 ms  11.630 ms

11  85.205.0.93 (85.205.0.93)  10.656 ms  11.656 ms  10.490 ms

12  *

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16: Advanced member

Hi witchcraft,

Judging by your serial No. you have a Version 1 Sure Signal.

The symptoms that you describe is almost certainly due to a degraded power supply lead.

Replacements can be obtained from Amazon or Ebay and cost around £10 - 12 inc.delivery.

But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc.

 

Regards,

Mike

 

P.S. I've just noticed that although your traceroute is fine, the ping and jitter are very high.... This may be due to problem on the net at that time, please retry again to confirm.

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3 REPLIES 3
16: Advanced member

Hi witchcraft,

Judging by your serial No. you have a Version 1 Sure Signal.

The symptoms that you describe is almost certainly due to a degraded power supply lead.

Replacements can be obtained from Amazon or Ebay and cost around £10 - 12 inc.delivery.

But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc.

 

Regards,

Mike

 

P.S. I've just noticed that although your traceroute is fine, the ping and jitter are very high.... This may be due to problem on the net at that time, please retry again to confirm.

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3: Seeker

Thanks - I have an external HD with a similar supply which fixed the problem.

 

Ping now 33ms Jitter 3ms

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16: Advanced member

@witchcraft wrote:

Thanks - I have an external HD with a similar supply which fixed the problem.

 

Ping now 33ms Jitter 3ms


That's good with the Ping and jitter now, and even better with the power supply!

 

Regards,

Mike.

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